Better processes.
Smarter technology.
Real results.

I partner with organisations to optimise operations and deliver technology projects that make a lasting difference — from process redesign to Salesforce and ServiceNow implementations.

10+
Years experience
3
Core disciplines
Multi
Industry expertise

Services

I bring a blend of operational insight and technical expertise to help organisations work better.

Process Improvement

Identifying inefficiencies and redesigning workflows to reduce cost, improve quality, and accelerate delivery across your organisation.

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Salesforce

End-to-end support for Salesforce projects — from requirements and architecture through to development, testing, and go-live.

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ServiceNow

Helping organisations get the most from ServiceNow — whether it's ITSM, workflow automation, or custom application development.

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How I work

Every engagement follows a clear, structured approach — but always adapted to the unique needs of your organisation.

Discover

Understanding your current state, pain points, and objectives through stakeholder engagement and analysis.

Design

Defining the target state and mapping out a practical, achievable path to get there.

Deliver

Executing with rigour — whether that's implementing process changes or building technology solutions.

Sustain

Ensuring changes stick through documentation, training, and ongoing support where needed.

Let's improve how your organisation works

Whether you're looking to streamline operations, implement Salesforce, or transform your ServiceNow platform — I'd love to hear about your challenges.

Get in touch